How Virtual Paralegal Pros helped Tiffany Coleman’s Law firm reduce labor and administrative expenses by 66%.
Lower cost than an in-house legal assistant.
Reduction in time focused on case development.
Spent on recruiting and re-training costs.
Tiffany Coleman initially contacted us for assistance with the preparation of bankruptcy petitions and schedules. But after a brief consultation, they realized that Virtual Paralegal Pros could help in a much broader range of legal support services as well as administrative and back office support.
There was a large backlog of cases but a desire not to hire another expensive paralegal to do the work and avoid that high expense. Tiffany Coleman also wanted to free up her personal time, so she decided to ask us to help. VPP put one dedicated Legal Support Specialist on her team to perform back office support as well as case development for their debt negotiation clients.
The addition of a dedicated VPP Support Specialist allowed her to reduce her time focused on case development by 75%. This freed up her personal time, allowing her to spend more time with family and philanthropic pursuits.
Bringing on a VPP Legal Support Specialist replaced the need for a paralegal and gave Tiffany a fully dedicated Support Specialist at 66% less than an in-house legal assistant! With Zero turnover and, therefore zero recruiting and re-training costs, this has been a great solution for Tiffany, who has told us “I really love working with June. She is exacting, never missed a day and is always thinking ahead”.
- Reduced administrative expenses
- Turnover eliminated
- Improved accuracy
- Increased profitability
- Reduced time on case development
- Practice growth
Virtual Paralegal Pros provided a full time Support Specialist to provide Virtual Assistant duties, handle preparation of bankruptcy petitions and schedules as well as all administrative tasks including debt negotiation cases. Out team’s activities now include preparation of answers to Complaints for client execution, preparation of Powers of Attorney, Settlement Proposals and Acceptance Letters, scheduling to name a few.
Tiffany Coleman’s Law firm has been able to reduce labor and administrative expenses 66% over in-house legal assistants, eliminate turnover, improve accuracy and increase profitability. Very happy with our team, this growing customer is actively looking to add more staff to serve them in other areas. They consider VPP a key, long term component of their staffing infrastructure.