How Virtual Paralegal Pros helped Tiffany Coleman cut expenses 66%, reduced her non-billable hours 77% and dropped hiring cost to $0.
Lower cost than an in-house legal assistant.
Reduction in time focused on case development and administration
Spent on recruiting and re-training costs.
Tiffany Coleman initially contacted us for assistance with the preparation of bankruptcy petitions and schedules. But after a brief consultation, they realized that Virtual Paralegal Pros could help in a much broader range of legal support services as well as administrative and back office support.
There was a large backlog of cases but a desire not to hire another expensive paralegal to do the work and avoid that high expense. Tiffany Coleman also wanted to free up her personal time, so she decided to ask us to help. VPP put one dedicated Legal Support Assistant on her team to perform back-office support as well as case development for their debt negotiation clients.
The addition of a dedicated VPP Support Assistant allowed her to reduce her time focused on case development by 77%. This freed up her personal time, allowing her to spend more time with family and philanthropic pursuits.
Bringing on a VPP Legal Support Assistant replaced the need for a paralegal and gave Tiffany a fully dedicated Specialist at 66% less than an in-house administrative assistant. With Zero turnover, hiring and re-training costs, this has been a great solution for Tiffany, who told us “I really love working with my VPP Assistant. She is exacting, never missed a day and is always thinking ahead”.
- Reduced administrative expenses
- Turnover eliminated
- Improved accuracy
- Increased profitability
- Reduced time on case development
- Practice growth
Virtual Paralegal Pros provided a full-time dedicated Assistant to provide Legal Assistant duties, handle preparation of bankruptcy petitions and schedules as well as all administrative tasks including debt negotiation cases. Our activities included answers to Complaints for client execution, preparation of Powers of Attorney, Settlement Proposals and Acceptance Letters, Case Development and Scheduling to name a few.
Tiffany Coleman’s Law firm has been able to reduce labor and administrative expenses 66% over in-house assistants, eliminate turnover, improve accuracy and increase profitability. Now fully involved in Pro bono work, Tiffany is an ardent supporter of Virtual Paralegal Pros, encouraging others to include VPP as a long- term component of their staffing infrastructure.