Do you love your answering service? Are they giving your clients and prospective clients the care and attention you would like? Or are they just taking names?
Clients tell us that one of the most important activities is handling phone conversations with a much higher level of care, patience, and expertise than is generally provided by outside services. Doing a superior job of handling client calls, inquiries, coordinating with the courts and opposing counsel, etc., are vital for any law firm’s productivity, growth, and reputation.
Virtual Paralegal Pros provides that very caring and professional service focused exclusively on law.
How Our Legal Receptionist Service Works
- Virtual Paralegal Pros provides only highly qualified Virtual Assistants as Legal Receptionist that can provide helpful, courteous, conversational service.
- We select assistants for affability, professionalism, and careful attention to detail.
- No more hiring and rehiring staff, training, or turnover costs, freeing up time to focus on serving your clients.
- Your Assistant will work during and/or after working hours at your direction.
- They will learn and know your firm protocols, your staff, and how to handle and route calls.
- The Assistant will learn and execute your intake process and other functions at your direction.
- Activities include fielding client calls, scheduling appointments, maintaining connections with critical professional contacts, and more.
- Virtual Paralegal Pro uses leading-edge technology, ensuring speed in dealing with client calls, privacy, confidentiality, and scalability as your firm grows.
When you choose to work with Virtual Paralegal Pros, you are not just adding a replacement answering service, but an experienced team of professionals to perform intake, record issues and problems, and ensure that your prospects and clients never leave your firm.
For more information about our legal answering services for attorneys and law firms, contact the Virtual Paralegal Pros team today.