Legal Answering Service for Attorneys & Law Firms
Modern law firms contend with varied and numerous issues on any given day. Attorneys who want to focus on their clients rather than interviewing, hiring, and training new paralegals and legal assistants need more than a second hand. Client calls, inquiries from potential new clients, and other communications are vital for any law firm’s productivity. In fact, one of the most important day-to-day operations that requires experienced help in a law firm is answering the phone.
Law firms must balance client service with more basic tasks like performing legal intakes, fielding client calls, scheduling appointments, and maintaining connections with critical professional contacts. Going through the motions of hiring new staff to handle these responsibilities only compounds the stress on attorneys who are trying to build and grow their firm.
Virtual Paralegal Pros offers a cost effective and reliable solution, providing your firm with a top-notch legal answering service handled by experienced paralegals working remotely. Outsourcing your legal answering duties to Virtual Paralegal Pros means no more time and resources spent on hiring, re-hiring, training, and turnover costs and more time to focus on serving your clients.
Extending and Empowering Your Legal Practice With a Virtual Receptionist
When you choose to work with Virtual Paralegal Pros, you are adding an experienced team of professionals who will handle your day-to-day communications to your exact specifications. If you have a lengthy trial coming up and won’t be available to answer calls for a few days, our team will let callers know when they can expect to reach you. If you are only available via email while traveling to meet with a client, we’ll let callers know so you can streamline communications and keep tabs on all your active cases with greater ease and efficiency.
Virtual Paralegal Pros will also free up your in-house legal staff so they can focus on working on important cases instead of fielding phone calls, recording messages, and scheduling appointments. The team at Virtual Paralegal Pros will ensure someone is always available to answer the firm’s phone, responding quickly to inquiries from potential new clients, and maintaining communications with existing clients and professional contacts.
Services We Can Provide to Your Law Firm
The Virtual Paralegal Pros team has experience with a wide variety of legal issues, and we have helped all types of firms specializing in various practice areas. Our legal answering services can assist your firm with:
- Office management, including everything from new client intake and case development to ordering supplies and recording messages.
- Bankruptcy services. Our team is familiar with all aspects of bankruptcy case proceedings and can assist your clients working on Chapters 7, 11, and 13 bankruptcy filings.
- Litigation. The team at Virtual Paralegal Pros understands how vital timely communications can be to ongoing litigation. When we receive calls related to your active cases, we ensure they flow through the proper channels and receive the appropriate attention. Any calls related to trial preparation, discovery, expert witness communication, and post-trial proceedings will receive dedicated attention so you can address them as necessary without missing anything important.
- Immigration cases. We understand how important it is to communicate with state and federal agencies in a timely manner concerning time-sensitive immigration cases. The Virtual Paralegal Pros team assigned to your firm will ensure every call receives immediate attention so your cases can continue without undue interruptions.
- New client intake and lead capture. Every law firm requires a steady stream of new clients to stay in business. When a potential client calls a firm but cannot get anyone on the phone, this typically encourages that person to look elsewhere. When you hire Virtual Paralegal Pros to answer your phones, we will ensure no prospective clients or important calls slip through the cracks and will handle appointment scheduling as needed.
- Real-time assistance for callers who need immediate help. In the legal world, some of the people calling your firm need help right away. Whether they’re facing deportation, bankruptcy, or just have a question regarding litigation, issues like these simply cannot wait. Our legal answering service ensures callers in need of immediate help can communicate with your firm seamlessly.
These are just a few of our areas of expertise and the potential benefits your firm can enjoy by hiring Virtual Paralegal Pros as your live answering service. No matter what type of law your firm practices, we can assist your daily operations with professional attorney answering services tailored to your exact specifications.
Why Outsource Your Legal Answering Service?
The modern world is incredibly fast paced. When the average person has a need that requires an attorney to fill, if the first attorney doesn’t answer the phone, there are probably at least a dozen more in the area who will. However, keeping a firm fully staffed to handle constant phone traffic to ensure every caller receives appropriate attention is a tremendous expense.
The legal answering services available from Virtual Paralegal Pros scales to your firm’s needs. When you work with us, you no longer need to worry about the overhead that comes with publishing new job listings, working with staffing companies, interviewing potential new legal staff, training, and onboarding. You have immediate access to a highly trained and experienced team of professionals ready to step right into their responsibilities of assisting your firm with phone traffic.
Working with Virtual Paralegal Pros is faster, more efficient, and more cost-effective than traditional hiring and training processes. Additionally, the money and time saved by hiring Virtual Paralegal Pros can allow your firm to be more thorough when it comes to interviewing candidates to expand your in-house team. Instead of struggling with untrained or inexperienced applicants who will not provide the level of service you need right away, you will have a team of trained legal receptionists at your disposal.
Grow Your Legal Practice With Virtual Paralegal Pros
When you choose to work with Virtual Paralegal Pros for your legal phone answering needs, you are investing in a high-return staffing option that improves your firm’s day-to-day productivity, lowers your overhead costs, and improves client and caller satisfaction. Whether you are a solo attorney opening a new practice or an experienced team of legal partners looking to boost your firm’s profitability, we can help.
Virtual Paralegal Pros uses cutting-edge telecommunication technology and state-of-the-art software to ensure our team meets your needs completely. Answering the phones may seem like a low priority concern for the average firm, but this is simply not the case. Any phone call your firm receives could potentially grow your business, and we will ensure you don’t miss a single one with a reliable virtual receptionist.
For more information about our legal answering services for attorneys and law firms, contact the Virtual Paralegal Pros team today.